Terms of Service

Last updated: May 4, 2026

These Terms of Service (“Terms”) govern your access to and use of ClearComp, a software-as-a-service platform operated by TLC Tech Ventures LLC, a New Jersey limited liability company (“ClearComp,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

ClearComp provides a web-based platform that allows businesses (“Customers”) to upload, calculate, visualize, and share sales commission data with their sales representatives (“Reps”). The Service includes dashboards, leaderboards, payout tracking, and related tools (collectively, the “Service”).

2. Accounts

2.1 Customer Accounts

A Customer account is created by an authorized representative of a business who agrees to these Terms on behalf of that business. The individual creating the account represents that they have authority to bind the business to these Terms.

2.2 Rep Accounts

Reps access the Service through invitations sent by their employer (the Customer). Reps may view commission data uploaded about them by their employer. Reps agree to these Terms by accepting the invitation and creating a login.

2.3 Account Security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at support@getclearcomp.com of any unauthorized access.

3. Subscription, Trials, and Payment

3.1 Plans and Pricing

ClearComp offers paid subscription plans (Starter, Team, Growth, Professional, and others as offered). Current pricing is shown at signup and on our pricing page. Pricing may change with prior notice; changes will not affect your current billing cycle.

3.2 Free Trial

New Customers receive a 14-day free trial. A valid payment method is required to start the trial. If you do not cancel before the trial ends, you will be automatically charged for the selected plan.

3.3 Billing

Subscriptions are billed monthly in advance through our payment processor, Stripe. By providing a payment method, you authorize ClearComp and Stripe to charge that method on a recurring basis until you cancel.

3.4 Refunds

Subscription fees are non-refundable except where required by law. You may cancel at any time; cancellations take effect at the end of the current billing period.

3.5 Promotional Codes

Promotional codes are subject to terms specified at the time of issuance and may be revoked or modified at our discretion.

3.6 Failed Payments

If a payment fails, we may suspend access to the Service until the balance is resolved. Repeated failures may result in account termination.

4. Customer Data

4.1 Ownership

Customers retain all rights in the data they upload to the Service (“Customer Data”), including commission figures, rep names, and rep email addresses. ClearComp does not claim ownership of Customer Data.

4.2 License to Us

Customer grants ClearComp a limited, non-exclusive license to host, process, transmit, and display Customer Data solely as necessary to provide the Service.

4.3 Data Processor Role

For Customer Data that includes information about Reps, ClearComp acts as a data processor on behalf of the Customer (who acts as the data controller). Customer is responsible for the accuracy of uploaded data and for any required notices or consents from Reps under applicable law.

4.4 Customer Responsibilities

Customer represents and warrants that:

It has the right to upload all Customer Data to the Service;
Uploaded data does not include sensitive personal information beyond what the Service is designed to handle (names, work emails, commission figures);
Customer will not upload Social Security numbers, government identifiers, full bank account numbers, health information, or other sensitive categories of data;
Customer has provided any notices to Reps required by applicable law regarding the use of the Service.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful, fraudulent, or harmful purpose;
Reverse engineer, decompile, or attempt to extract source code from the Service;
Interfere with or disrupt the integrity or performance of the Service;
Attempt to gain unauthorized access to any portion of the Service or related systems;
Use the Service to send spam, malware, or unsolicited communications;
Resell, sublicense, or otherwise commercially exploit the Service without our written permission;
Upload data you do not have the right to upload;
Misrepresent your identity or impersonate any person or entity.

6. SMS and Two-Factor Authentication

Program name: ClearComp 2FA

Program description: ClearComp sends one-time SMS verification codes to authenticate your identity when you sign in to your ClearComp account. This is a security feature you opt into during account setup.

If you opt in to SMS-based two-factor authentication, you authorize ClearComp to send transactional SMS messages (one-time passcodes) to the mobile number you provide, via our SMS provider Twilio. Message and data rates may apply. Message frequency varies based on account activity (typically one message per login attempt when 2FA is required).

You can reply STOP to any SMS message to opt out of further messages, or reply HELP for assistance. Opting out of SMS will disable SMS-based 2FA on your account. You may continue to use authenticator-app (TOTP) 2FA, which does not require SMS.

Your phone number is used solely for two-factor authentication. ClearComp does not use your phone number for marketing, promotional messages, or any purpose other than account security. Your phone number is not shared with third parties for marketing purposes.

You represent that any phone number you provide for 2FA is a number you own or are authorized to use, and that you will update your number promptly if it changes.

For support, contact support@getclearcomp.com.

7. Service Availability

We work hard to keep the Service available, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or causes outside our control. We are not liable for any interruption or loss of access.

8. Intellectual Property

The Service, including all software, design, text, graphics, and logos, is the property of TLC Tech Ventures LLC and is protected by U.S. and international intellectual property laws. These Terms do not grant you any rights in our trademarks or branding.

9. Termination

9.1 By You

You may cancel your subscription at any time through your account settings or by contacting support@getclearcomp.com. Cancellation takes effect at the end of the current billing cycle.

9.2 By Us

We may suspend or terminate your account at any time, with or without notice, if you violate these Terms, fail to pay, or engage in conduct we reasonably believe is harmful to ClearComp, other users, or third parties.

9.3 Effect of Termination

Upon termination, your right to use the Service ends immediately. We may retain Customer Data for a reasonable period to allow export, after which it may be deleted. Sections of these Terms that by their nature survive termination (including ownership, disclaimers, limitations of liability, and dispute resolution) will survive.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT COMMISSION CALCULATIONS DISPLAYED IN THE SERVICE ARE ACCURATE FOR YOUR SPECIFIC BUSINESS NEEDS. THE SERVICE IS A TOOL FOR VISUALIZING AND TRACKING COMMISSION DATA; IT IS NOT A SUBSTITUTE FOR PROFESSIONAL ACCOUNTING, TAX, LEGAL, OR PAYROLL ADVICE. Customers are solely responsible for the accuracy of payouts to their Reps.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: IN NO EVENT WILL TLC TECH VENTURES LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO CLEARCOMP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless TLC Tech Ventures LLC and its members, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party’s rights, including with respect to Customer Data you upload; or (d) any dispute between you and a Rep, employer, or other third party concerning commission amounts or payouts.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any dispute arising from or related to these Terms or the Service will be resolved exclusively in the state or federal courts located in New Jersey, and you consent to personal jurisdiction in those courts.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice in the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClearComp regarding the Service.
No Waiver. Our failure to enforce any provision is not a waiver of that provision.
Severability. If any provision is held unenforceable, the remaining provisions will remain in full force.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices. Notices to ClearComp should be sent to support@getclearcomp.com. Notices to you may be sent to the email address on your account.

16. Contact

Questions about these Terms? Contact us at:

TLC Tech Ventures LLC
Email: support@getclearcomp.com
Web: https://www.getclearcomp.com